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1. Restrictions on Use of Materials

This site is owned and operated by SOULearning and is protected by Swiss laws governing copyright and other intellectual property. No material from SOULearning or any website owned, operated, licensed or controlled by SOULearning may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except as described herein. Modification of the materials or use of the materials for any other purpose is a violation of SOULearning’s copyright and other proprietary rights. For the purposes of this Agreement, the use of any such material on any other website or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to SOULearning. In the event you download software or files of any kind from the site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by SOULearning. SOULearning does not transfer title to the Software to you. You own the medium on which the Software is recorded, but SOULearning retains full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.

2. Notice on Specific Documents Available on this Website and Circle

Permission to use documents and related graphics available from this server (“Server”) is granted provided that (1) the copyright notice below appears on all copies and that both the copyright notice and this permission notice appear, (2) use of documents and related graphics available from this Server is for informational and non-commercial or personal use only or for the promotion of SOULearning and its products, (3) no documents or related graphics available from this Server are modified in any way, and (4) no graphics available from this Server are used separately from the accompanying text.

SOULearning and/or its respective suppliers and/or its members make no representations about the suitability of the information contained in the documents and related graphics published on this Server for any purpose. All such documents and related graphics are provided “AS IS” without warranty of any kind. SOULearning and/or its respective suppliers and/or its members hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall SOULearning, its agents, employees and/or its respective suppliers be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, loss of business, or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use, performance, or provision of information available from this server.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. SOULearning and/or its respective suppliers and/or its members may make improvements and/or changes in the products and/or programs described herein at any time.

3. Notice Regarding Software, Documents and Services Available on this Website

In no event shall SOULearning and/or its respective suppliers be liable for any special, indirect, or consequential damages, or any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this server.

4. Live Calls and Recordings

SOULearning reserves the right to record every live session offered by the organisation. Participants who join a SOULearning webinar/event/program and choose to use a camera and/or microphone indicate that they consent to being recorded and that they grant SOULearning the exclusive use of their recorded image, likeness, voice, and/or contributions in SOULearning courses, and possibly in one or more online products available for purchase in our online store. All webinar participants have the option to turn off their video (webcam) and/or microphone during all or part of the webinar. All participants may post questions or comments in the chat window without appearing on video or being heard on audio. Participation in this webinar is voluntary, and participants waive any right to reimbursement or compensation for their involvement. If you have any questions or concerns about the recording or your rights, please email welcome@soulearning.org.

5. Miscellaneous

The terms of use expressed herein constitute the entire agreement between you and SOULearning regarding this service and supersede any and all related prior understandings, negotiations, and agreements, oral or written, with respect to this service. SOULearning may change the terms of use periodically and at its sole discretion, and you agree to be bound by the then-current version of the terms of use when you access this service. SOULearning reserves the right to limit service under certain circumstances and to change or discontinue this service at any time without notice. If any provision of this Terms of Use Agreement is invalid or not enforceable under applicable law, that fact does not affect the remaining provisions, which will remain in full force. In any action to resolve a dispute regarding this agreement, the prevailing party shall be entitled to recover its related costs and expenses, including any attorney fees. Swiss law shall govern this agreement. You agree to personal jurisdiction and venue before the appropriate court sitting in Canton Berne, Switzerland.

6. Disclaimer

You understand that SOULearning cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection or viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the site for the reconstruction of any lost data. You assume total responsibility and risk for your use of the site and the Internet. SOULearning does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the site, any merchandise, information, or service provided through the site or on the Internet generally, and SOULearning shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided through the site or on the Internet generally. SOULearning does not warrant that the site will be uninterrupted or error-free or that defects in the site will be corrected. The site and any software made available on the site are provided on an “as is, as available” basis. The documents and related graphics published on this site may include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. SOULearning and/or its respective suppliers and/or its members may make improvements and changes in the products or the programs described herein at any time.

Some links on this site may let you leave the SOULearning site. The linked sites are not under the control of SOULearning and SOULearning is not responsible for the contents of the linked site, any linked site contained in a link site, or any changes or updates to such sites. SOULearning provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by SOULearning of the site. You understand further that the Internet contains unedited materials some of which are sexually explicit or may be offensive to you. You access such materials at your risk. SOULearning has no control over and accepts no responsibility whatsoever for such materials.

8. Payments and Membership Payments

All our current Services (Be The Change You Want, SOULClubs, Events, Training, Retreats) are designed to help you reconnect with the source of your well-being.  

We are committed to doing everything in our power to support you on your journey to serenity. We will be by your side for this “rebirth”, but we cannot experience it on your behalf. It’s like bringing a child into the world; we cannot do that for you and you cannot “try it out” to ensure you want to bring a new life into being. Enrolling in a course or training session is an act of intention and a commitment to walk this path with us.

Therefore, whole payments are made upfront  and there are no trial periods or refunds available except for the membership yearly subscription plan where refund is possible within a two weeks trial period. However, SOULearning offers a variety of formats to help you reconnect with the source of your well-being. In this sense, if you are unable, due to force majeure, to benefit from the service you paid for, we are committed to making the necessary arrangements to postpone this experience to a later date if possible or to convert the amount into another format (e.g. the amount of the BE The Change You Want program could be converted into individual coaching sessions of equivalent value.

  1. All payments are recurring. You can opt for Monthly or Annual Subscriptions
  2. Payment Collection: SOULearning will attempt to collect the recurring payment on the designated charge date. In the event of an error or unsuccessful payment collection, SOULearning will make additional attempts within seven (7) days after the charge date.
  3. Access to Subscription: If the recurring payment is not successfully collected within seven (7) days after the charge date, access to the subscription will be temporarily removed until the payment is made. Once the payment is successfully collected, access will be restored, and the recurring payment collection will continue as per the subscription terms.
  4. Trial Period for Yearly Subscription: We understand that commitment may require a trial period. Therefore, for Yearly Subscriptions, you have the option to request cancellation within the first two weeks. In such cases, the payment made will be refunded, and immediate access to the subscription will be removed.
  5. Monthly Subscription: Unlike Yearly Subscriptions, Monthly Subscriptions do not have a trial period. You have the flexibility to stop the subscription at any time as per your convenience.
  6. At SOULearning, we are dedicated to providing a space of serenity and clarity, where shared values of kindness, openness, and commitment, Autonomy, Responsibility, Solidarity, Empathy, thrive. By adhering to these general payment conditions, we aim to create a seamless and enriching experience for all program participants.

9. Personally Identifiable Information

SOULearning collects certain personally identifiable information from users of the website and participants in our programs to provide a more personalised experience and improve our services. By providing your personal data, you consent to our collection, use, and disclosure of this information as described in our Privacy Policy.

10. Disclosure of Your Personal Data

SOULearning will not disclose your personal data to third parties without your consent, except where required by law or as necessary to protect our legal rights or comply with judicial proceedings, court orders, or legal processes.

11. Customer Data

Customer data is collected and used to manage your membership and provide you with the services you have requested. This data may include your name, contact information, payment details, and any other information you choose to provide.

12. What Happens to My Image/Likeness/Voice on Live Calls and Recordings?

Participants in SOULearning webinars/events/programs consent to being recorded. These recordings may be used for educational, promotional, and commercial purposes by SOULearning. You may opt-out of video and audio participation but still contribute via chat.

13. Communication Data

Your communication data (e.g., emails, messages) may be collected and used to respond to your inquiries, provide customer support, and improve our services.

14. With Whom May the Information Be Shared?

Information may be shared with our affiliates, service providers, and partners who assist in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

15. How is Personally Identifiable Information Stored?

SOULearning employs reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

16. User Data

User data collected through our services is used to improve user experience, provide personalised services, and communicate relevant information to users.

17. What Choices are Available to Visitors Regarding Collection, Use and Distribution of the Information?

Visitors can choose not to provide personal information, though this may limit their ability to access certain features of our website or participate in our programs. You may also unsubscribe from our communications at any time by following the instructions provided in the communication.

18. Are Cookies Used on the Site?

Yes, SOULearning uses cookies to enhance the user experience, track user activity, and improve our services. Users can set their browsers to refuse cookies, but this may affect the functionality of the site.

19. Cookies Policy

Our Cookies Policy provides detailed information about the types of cookies we use, the purposes for which we use them, and how you can control or delete them. Please review our Cookies Policy for more information.

20. How Does the Site Use Login Information?

Login information, such as email addresses and passwords, is used to verify users’ identities and grant access to restricted areas of the site.

21. Marketing Data

Marketing data, including email addresses and preferences, is used to send promotional materials and offers. You may opt-out of receiving marketing communications at any time.

22. Marketing Communication

We may use your data to provide you with information about our services, updates, and promotional offers. You have the right to opt-out of marketing communications at any time.

23. How Does the Site Keep Personally Identifiable Information Secure?

SOULearning employs security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure access controls.

24. How Can Visitors Correct Any Inaccuracies in Personally Identifiable Information?

Users may contact us to update or correct any inaccuracies in their personal data. We will respond to such requests in accordance with applicable data protection laws.

25. International Transfer

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Many of our third-party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place: We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

26. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

28. Technical Data

Technical data, such as IP addresses, browser types, and operating systems, is collected to improve our website’s functionality and user experience.

29. Sensitive Data

We do not intentionally collect sensitive personal data, such as health information unless it is provided by you voluntarily.

30. What Happens if the Privacy Policy Changes?

SOULearning reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the updated policy on our website. Continued use of the website after such changes will constitute acceptance of the new terms.